Do you have family rooms at Astoria Hotel Antwerp?

No, our hotel does not have family rooms. We do however have a limited amount of interconnecting rooms.

Do you have interconnecting rooms at Astoria Hotel Antwerp?

Yes, we have interconnecting rooms. It must be noted that there is limited availability.

What facilities does Astoria Hotel Antwerp have for children?

Children under the age of 11 years old do stay for free in our hotel when sharing their parents' room ( maximum occupancy:  two adults and one child). Rollaway beds are available for children under the age of 11.

Does the hotel have any accessible rooms?

Our hotel is wheelchair accessible in all public areas and rooms. We do not have specific accessible rooms, but all our Standard Rooms are large and can accommodate people with disabilities.

What dining options are available at Astoria Hotel Antwerp?

Currently our hotel does not provide any dining options. However, we do serve a fresh breakfast every day. It is worth mentioning that our hotel is surrounded by multiple restaurants and shops.

What is there for families to do in the area?

Antwerp has many options for families. One of our favorites is the Antwerp Zoo, just a 8-minute walk from the hotel. As of recent the Comic station has been opened in Antwerp. It is an indoor comic theme park were you can meet your favourite comic book heroes. This is also at walking distance from the hotel. Other options include indoor karting, an open-air city park with numerous leisure facilities, and many more.

I will be arriving early - can I have my room?

This is possible upon availability and request when booking online. It must be noted that we do charge a supplement of 20€ for early arrivals of 10:00am. If you want to check-in before 10:00am, a 100% daily rate of the previous day is charged.

Are the rooms air conditioned?

Yes, rooms are air-conditioned.

Is Reception open 24 hours?

Our reception is open 24/7.

Can I leave my luggage?

Yes, luggage can be stored safely when asked at the reception, free of charge. However, it is important to note that the hotel is not responsible for possible theft or damage.

Which is the nearest airport?

The nearest airport is Antwerp Airport, located 6 km from Astoria Hotel Antwerp. Other airports are Eindhoven (85 km) and Brussels Airport (45 km).

Which is the nearest train station?

The nearest train station is the Central station, only a short distance of 700m from the hotel.

What time is breakfast served?

Breakfast is served from 7:00 until 10:00 on Monday – Friday. From 08:00 until 11:00 on Saturday, Sunday and holidays.

Is it cheaper to book online?

The best price for a room in our hotel is on our own website. You will always get the lowest rate when booking directly at the hotel or through the hotel's website. Besides, it also gives advantages such as a welcome drink.

Are the prices quoted per room or per person?

The prices on our website are quoted per room.

What are the coordinates of the Hotel?

The hotel is located at the Korte Herentalsestraat 5 in 2018 Antwerp, Belgium.

Are there power adaptors in my bedroom?

There are no power adaptors in the hotel rooms.

What methods of public transportation can I take to your hotel?

Our hotel can be reached by train, subway or bus. The nearest metro station is the Diamant Central Station (700m by foot).

How far is Astoria Hotel Antwerp from the Town Centre?

The Old city centrum of Antwerp is roughly 1km by foot.

Does Astoria Hotel Antwerp have babysitters?

No, our hotel does not have a babysitter at disposal.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

How do I modify my hotel reservation?

The easiest is to contact the hotel directly. Our reception is reachable 24 hours.

Pay attention: starting the first of February 2017, Antwerp has introduced its ‘Low-Emission Zone Plan’. You can find the conditions here and you can check whether or not your car may enter the zone.

How to contact Flanders Tourism in case of complaints?

[email protected] European Commission – Online Dispute Resolution website

We are an associate partner of ACB.

Antwerp Convention Bureau